Posted on February 11, 2019


Hardware devices not detected or not working. Find the device and expand it. If you want to install Power DVD10, then post again. Syed N Replied on March 29, Be sure to restart your computer after you have deleted the files in the registry. There have been a number of reports about this, but I have not yet been able to confirm this for myself.

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Message 3 of 6. If you want to install Power DVD10, then post again. The other thing that worries me is your Sony drive, I devicce had many people here that I can’t get the Sony drive to read Blu-ray’s.

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Didn’t find what you were looking for? CarloFiori Created on March 28, You appear to be computer literate, so I will start with you.

Uninstall and reinstall the device from Device Manager. Devive for any of the following names in the right side of the window pane: Ensure that your Blu ray software is up to date with the latest patches and codecs.

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Tell us about your experience with our site. When the laptop had windows vista hp said that the drive is sevice only with hp quickplay software. You may be forced to buy a Pioneer or HP Blu-ray reader. See if the title of the movie shows up in Windows.

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There is also a Power DVD folder s that needs to be atw as well. I have the same question This is compatible with windows 7. You have to uninstall QuickPlay and all Power DVD products don’t use QuickPlay anymore, it’s outdated and it will not be updated as it’s been long discontinued. There also may be a problem with the Sony drive simply not working with in W7, but we’ll not go there for now.

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This is not compatible with windows 7. DVD’s work just fine. Syed N Replied on March 29, If you have a question create a new topic by clicking here and select the appropriate board. Thanks for marking this as the answer.

Be sure to restart your computer after you have deleted the files in the registry. If you have another laptop you can try and see if it will work in the other machine.

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Restart the computer and Windows should reinstall the device.

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If it does save it to the desk top and install it from there, not from a temporary folder. Here’s another thread with no solution, note that in the first post, the guy has a Sony as well.

This is compatible with windows 7 http: All forum topics Previous Topic. The problem is that the bd-rom is not reading blu ray disks. I had to reinstall the system a year or so later and used win7 64bit as well however I’ve yet to get blu-ray to ever work.

Note on archived topics. Bc-55500a the following Fixit and check if it helps. Information and links in this thread may no longer be available or relevant.